Resource management across networks can be a complicated issue for System Administrators and users. As EventBuilder has grown and released V2 of our software, it became increasingly clear to us that our Attendees stream events from a wide range of network configurations, and we needed to ensure event delivery consistency regardless of their individual network protocols. We understand their IT departments need to make decisions on resource allocation based on a variety of factors, including managing demand and service level agreements. What that can mean for Attendees is the possible interruption in video streaming during their event, both live and on-demand.
Faced with the issue of event delivery vs. network setups, we needed to consider a way to respect both the Attendee's event experience and the networks that stream them. Because video content is an important element in event presentation, a spotty, uneven, and interrupted playback is frustrating and disruptive to both the Attendee and Presenter. Realizing we had a potential issue affecting event delivery on our hands, EventBuilder got to work.
In a recent release, our development team provided an innovative solution for this potential interruption. By changing the configuration of the EventBuilder's bot, we've made it possible for video playback to be unaffected by individual network configurations. EventBuilder's bot joins the Microsoft Teams or Skype for Business meeting and makes recordings, creates streams, and gathers intelligence for your event reports. With this new addition, the bot will now download video content before playback as well, ensuring smooth, uninterrupted video for Attendees and Presenters.
Robin Houser, EventBuilder's Chief of Software, has a knack for anticipating what may lie ahead and rallying her software development team to devise smart solutions for our customers and event Attendees. She says, "the internet is an ever-changing eco-system, and EventBuilder's 'round-the-clock monitoring and agile development cycle allow us to respond to changes quickly."