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EventBuilder Case Study: Microsoft Commercial Licensing

Microsoft Commercial Licensing group sought an event services team to provide end-to-end management for their channel training program events.

Challenge

 Build, implement, and support a channel training program for partners to engage with Commercial Licensing experts across multiple time zones.

Due to the complex nature of subject matter, the group delegated the management of all event-related logistics, tasks, and support to our event servies team, allowing their experts to focus solely on the content of their presentations.

Needs and Wants

Solution

 EventBuilder assigned a dedicated Program Manager to implement the fully customized software and event services solution.

The program offers:
  • Comprehensive, end-to-end professional event management.
  • Seamless EventBuilder software integration with Microsoft Teams.
  • A branded, customized content hub/listing page for streamlined, multi-event registration.
  • Easily accessible, downloadable channel training program materials and resources.
  • Experienced Event Producers assigned to each event, including technical rehearsals, presenter trainings, and attendee troubleshooting.
  • Automatic, cloud-hosted, event recordings for on-demand playback.
  • Event communications liaison, acknowledging attendee inquiries and connecting them to the appropriate resource.
  • Custom reports, tracking attendee engagement over time, offering data-driven program insights. 

Statistics for this on-going program!

The specialized Event Services Team have been providing program and software updates, event communications, large-scale event support, cloud hosting for event recordings, and technical support since 2014, establishing a long-standing, successful partnership.

400+

Events

180,000

Registrants

63,000

Attendees

230,000

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